Add, edit, and delete email subscriptions and set up email alerts for a distribution list on the Email Alerts tab.

You can set up subscriptions to receive emails reporting Atom status, process execution status, and/or user notifications. The tab contains user-level subscription settings for all of the Dell Boomi accounts that you can access with your user name.


The following describes email alert functionality:

  • For a given subscription, you can choose the type of event about which you want to be notified and the severity level.
    • The event types are ATOM.STATUS, PROCESS.EXECUTION, USER.NOTIFICATION, or ALL, which includes all three event types.
    • The logging levels are INFO, WARNING, or ERROR. For example, you may want to receive INFO logging-level emails about Atom status, and ERROR logging-level emails about process executions. Or one person in your company may want to receive only emails about Atom status and another person may want to receive only emails about user notifications. INFO-level subscriptions also include WARNING- and ERROR-level alerts.
  • Every five minutes, Boomi Integration polls the accounts in the Alerts list. Depending on your Log Level settings, Boomi Integration sends the proper email alerts for the event type(s) to which you are subscribed.
  • All alerts that are reported within a 15-minute period are grouped by event type and sent in one email. When a user sets a time zone on the User Information tab, messages use that time zone for dates and times.
  • Low latency processes do not generate email alerts. Generally, any processes run on the Atom worker are low latency and therefore do not generate email alerts. For Web Services Server listeners that use Low Latency Debug on the Cloud, General mode HTTP calls also do not generate email alerts.
  • Email alerts set up before an event type is selected are subscribed to ALL event types. To change the event selection, delete the existing email alert, then create a new email alert that is subscribed to the event type at the logging level about which you want to be notified.
  • Processes deployed—and Atoms attached—to environments with the Test classification do not generate email alerts about executions or about the status of Atoms. However, you do receive RSS feeds, and you can use the Event object in the API to query notifications.

Atom Status alerts

The ATOM.STATUS alert identifies a recorded time when an Atom in the account is online or offline.

  • Online — This status is sent for the INFO log level when Atoms are down and then started.

  • Offline — This status is sent for the INFO through ERROR log levels when Atoms go down or are disabled.


Process Execution alerts

The PROCESS.EXECUTION alert identifies the start and end time for the execution of an Atom's process. The number of inbound and outbound documents are recorded, along with any documents that may have encountered errors during the process execution. The alert includes the process’ execution ID and a link to the execution. Clicking the link takes you to the process on the Process Reporting page. INFO log level alerts always send an execution status if the process runs to completion. Accompanying warning and error alerts can also be logged, depending on your process flow.

This INFO log level alert indicates that the process has completed:

This ERROR log level alert indicates that the process has an error:

You can use the Exception shape in your process flow to trigger PROCESS.EXECUTION alerts. You can also use the Exception shape to send a customized message for the first document that encounters an error and to stop all or any documents that reach this shape.

User Notification alerts

The USER.NOTIFICATION alert identifies a Notify shape having the Enable Events option that was included in a process execution. The message level (Info, Warning, or Error) set in the Notify shape affects the type of email alert that is sent, but it does not stop a document or set of documents from processing to completion. The Title and Message fields in the USER.NOTIFICATION alert display the results of those configurable fields in the Notify shape: